Knowledge Base
System Status
Open Support Ticket
Log In
How can we help you?
Clear Search Results
Customer Support
>
Best Practices
Getting Started
Video Tutorials
Operational Manuals
Capture Hardware
Avatour Turnkey Kits
Bring your own device
Other Hardware Questions
Accessories and Options
Security and Privacy
Best Practices
Troubleshoot
Release Notes
Networks and Connectivity
Avatour and Virtual Reality
Best Practices
Suggestions and learnings from our team and frequent users.
How to use Quick Capture with an Insta360 camera?
How does Avatour's Secondary Camera sharing feature compare with other platforms?
How do I record and share 360° videos using Labpano Pilot Pano?
Viewing Architectural Models in VR with Avatour
Sideloading offline content for VR usage
Session privacy and field of view
"Present" feature options in Avatour
How do I record and share 360° videos using Labpano Pilot cameras?
How do I record and edit 360° videos using Insta360 cameras?
Can I use Avatour with Teams, Zoom, or another standard videoconferencing platform?
How do I clean the Avatour hardware?
Video Tutorials
Video Tutorials: Meeting Tools
Video Tutorials: Avatour Android App
Video Tutorials: Workspaces
Hardware Quickstart Video Guide for Capture Kit 2.0
Operational Manuals
How to start a Live Capture meeting with your Pilot camera?
How do I add my company branding to the Avatour experience?
Getting Started with Avatour and Labpano Pilot
Getting Started with Avatour and Insta360 ONE X / X2
Avatour Turnkey Kits
What power management and audio options do I have for my 2.x Host Kit?
Bring Your Own Device
How do I install Avatour on the Labpano PanoX V2 camera?
Purchasing hardware for AVATOUR hosting: Insta360 ONE RS
Purchasing hardware for AVATOUR hosting: Labpano Pilot One
Purchasing hardware for AVATOUR hosting: Insta360 ONE R
Which devices run the Avatour app for real-time 360° capture?
Accessories and Options
How can I maximize battery life for my Avatour capture system?
What are the various mounting options for the Avatour hardware?
Other Hardware Questions
Is my Insta360 camera iOS compatible?
How do I connect the Pilot Era to a Netgear M1 or M5 hotspot with wired Ethernet?
Does Avatour offer an "intrinsically safe" capture solution?