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Like all other hardware devices we use also this one is from a 3rd party manufacturer (GlocalMe) and we provide it to our customers for their convenience as part of the Avatour Turnkey Kit. Of course, you can also use any other hotspot (e.g. your smartphone) to connect to the internet via a mobile network.
The Numen Air hotspot supports getting connected via
1.) CloudSIM
You can subscribe to one of the many CloudSIM services / data plans directly from GlocalMe or you can also take a multi-country CloudSIM service from us which we again offer as an optional paid service tailored to the need of our customers. This multi-country CloudSIM service is especially useful when the Avatour Turnkey Kit is being used in various locations and countries.
2.) Physical SIM
You can add any SIM card in the slot at the bottom of the hotspot. This can be your own SIM card or we also previously offered a physical SIM card service. For a physical SIM card you might need to adjust the APN settings like in your smartphone or other hotspots.
Switch the hotspot on by pressing for some seconds the big button on the front which will bring on the home screen with some status information. You can switch between the 2 modes described above by swiping to the left on the home screen and then selecting SIM Card Manager. You get back to the home screen with the back arrows on top and swiping to the right.
For further detailed instructions on how to use the GlocalMe 5G hotspot see the manufacturer's user manual.
If you run into any issues, please reach out to us at support@avatour.live
