“You get what I get, I'm walking around and you get to see what I'm seeing real time.“
December 11, 2024
Gemba walks are practically synonymous with efficiency—after all, this is what this key continuous improvement principle was primarily established for.
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December 9, 2024
Getting your clients to come for an in-person visit can be tricky, especially when working in or with a large, multi-national organization. While providing assurances to stakeholders and key accounts hasn’t become any less important, in an ever more global and interconnected economy, the distance such clients need to travel to see how things are run for themselves often doesn’t lend itself for personal check-ins.
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