Colgate-Palmolive Case Study

Driving Continuous Improvement with Operational Visibility

Colgate-Palmolive Improves Efficiency of Site Visits with Avatour

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The Challenge: Upholding Operational Efficiency Around the Globe

For a leading global company like Colgate-Palmolive, upholding a high standard of performance, quality, and safety at every facility is fundamental to their success. 

However, maintaining standards across hundreds of manufacturing and warehousing facilities (60 of them in the US alone) can be a monumental challenge. 


The Solution: Virtual Site Visits With Avatour Shared Reality

When Covid lockdowns made travel next to impossible, the Global Engineering team at ColgatePalmolive sought to implement a solution that delivered remote visibility of their operations. 

The team initially considered a variety of videoconferencing platforms and remote collaboration tools but quickly realized they failed to deliver the experience that was needed. 

Soon after, the Global Engineering team came across Avatour and found it to be the ideal platform to collaborate across their sites.

The Outcome: On-demand Visibility with Massive Cost Savings

What began as a stop-gap solution during the pandemic has become a long-term gain in operational efficiency.

The team at Colgate-Palmolive is now deploying virtual site visits to optimize processes and improve collaboration at facilities around the world. And the return on investment has been dramatic. 

  • Walkthroughs and audits at a fraction of the cost
  • Multiple product demonstrations and discussions in a single day
  • Involve more experts across locations for knowledge sharing
  • Reduce annual carbon emissions
  • Minimize wasted hours

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About Colgate-Palmolive

Colgate-Palmolive (ColPal) is a global leader in the production and distribution of consumer goods, including home care, health care, personal care, and pet care products. With over 100 years in business and 34,500 employees worldwide, ColPal is one of the most recognizable brands today.

Avatour has worked with several ColPal brands, but perhaps most closely with Hill’s Pet Nutrition, a leading pet food brand. The division has a presence in more than 80 countries and employs over 6,000 people, with a distribution network of over 500,000 stores across the globe.

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