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Release Notes

Release History: Avatour for Labpano Pilot Pano / One / Era

AVATOUR for Pilot One/ Era Release Notes

Version: 3.0.56

Date: 25th July, 2023

With this release, we've introduced the ability to take offline captures from directly within the Avatour app. 

  • Offline Capture Mode
    • We have made it easier for users to capture 360 photos and videos even without worrying about an internet connection. Once you're back online, simply upload the captures to share them with your team.
    • You can now pair a Bluetooth headset or speaker for high-quality audio while capturing. Additionally, you have the option to mute the microphone to disable audio capture if desired.
    • We understand that 360 captures can have large file sizes, making uploads time-consuming. To address this, we have introduced the ability to control the file size of your captures by adjusting the bitrate settings. This allows you to optimize the file size according to your preferences, making it easier and faster to share your 360 captures with others.
  • Stitching Quality Enhancement
    • With this release, we have introduced a new setting that improves stitching quality specifically when a lens protector is installed. 


Version: 3.0.46

Date: June 23rd, 2023

  • Fix bugs in the network connection test that is built-into the operator app
  • Automatically login to the camera when device login code is entered on the web console.
  • Show notification to the operator when the stream is paused
  •  Other Bug fixes

Version: 3.0.40 

Date: June 7th, 2023

We’ve introduced support for a new 360° camera: the Pilot Pano. Similar to the Pilot One, the Pilot Pano is an all-in-one 360° camera with integrated Android operating system. It also has a larger touchscreen and built-in Bluetooth for increased ease of use.

We’ll be offering a Pilot Pano kits as an option for new customers. For existing customers interested in using the Pano, please contact your Avatour customer success representative to discuss trade-in options.

Version: 3.0.40

Date: Apr 25th, 2023

  • Improvements to the in-app connectivity test
  • Fixed a major bug that prevented user accounts with underscores in their email from joining a meeting from the operator app

Version: 3.0.34

Date: Mar 28th, 2023

  • Option to login using credentials.
  • Fix issues loading workspaces or starting a meeting after changing wifi networks

Version 3.0.32

Date: Mar 19th, 2023

We have released a new Avatour App for mobile and LabPano Pilot devices. Along with support for workspaces, the new app makes it easier to upload pre-recorded assets directly from your mobile or Pilot device. You can rename assets and assign them to workspaces before uploading. The app also includes tools for connecting Pilot cameras to the internet and your Avatour account without typing on the Pilot keyboard.

Read more about workspaces and the new app on our blog:

Version: 1.2.15

Date: Dec 15th, 2022

  • Mute all confirmation
  • Pilot/Android reports session start/end times in GMT
  • Participant list is missing participants in the session

Version: 1.2.7

Date: Oct 23rd, 2022

  • Route Optimizer
    • When running the Avatour Operator App for the first time in a new location, operators will have the option of performing a test to optimize their connection to the Avatour platform for their current location.
  • Asset presentation window
    • The presentation window has been redesigned in the operator app, making it easier to view and control presented assets.
  • PDF Support
    • PDF’s can be presented by operators via the Operator app. A small preview of the PDF is shown in the app while presenting.
  • Cubemap support
    • Cubemap format is now supported in the Operator App, improving the playback quality of live 360° stream.

Version: 1.1.7

Date: Aug 17th, 2022

  • Battery & Network Indicators
    The in-app battery icon now indicates when the camera is charging, and the icon changes based on the network type being used (LTE, Wifi, Ethernet).
  • Improved Routing & Reconnection to AVATOUR servers
    The app now chooses the optimal server at the start of the session and reconnects to the session more quickly if the connection is dropped.
  • Audio output volume control (inside of session settings) allows you to mute the speaker volume to help prevent audio feedback in situations where you have joined the session from multiple devices.
  • Exit session confirmation
    Camera operators will now see an Exit Session Confirmation screen after clicking the Exit button, ensuring they do not leave the session accidentally.

Version: 1.0.0

Date: July 13th, 2022

  • The in-session menu options of the Operator App have been redesigned to improve usability. Buttons are now larger and the Mute All option has been added to the main menu. Chat has now been given its own screen which can be accessed by swiping between the different views. A chat notification will appear at the top of the UI when a message is received. Clicking on the notification will bring the operator directly to the Chat view. An update for iOS will be released later this month.
  • The new Spotlight tool enables remote users (using a web browser or virtual reality headset) to highlight a portion of the 360° environment, allowing session participants to “point” and call attention to an area of interest. The on-site camera operator will see the highlighted portion of the 360° environment on their device screen (Pilot camera or mobile device) as well as a preview of the entire 360° environment with an indicator marking the area of interest.
  • Bug fixes
    • Fixed garbled characters in the session list when Japanese language was selected
    • Fixed some missing Japanese translations

Version: 0.5.76

Date: 6/9/2022

  • Account Login on Pilot Camera 
    • Operators of the Labpano Pilot camera will now be required to log in to their Avatour account in order to access their session list and upload assets from the Pilot gallery. Operators will remain logged in to the app between uses, with the option of logging out. 
  • Direct Upload from Pilot Gallery
    • Offline recordings in the Pilot gallery (created using the native Pilot app) can now be uploaded directly from the Pilot camera to your Avatour Asset Library. Multiple files can be selected for upload and will be added to an upload queue. We recommend connecting the Pilot to power during the upload process as the video files can be quite large.
  • Japanese Localization 
    • Japanese translations have been implemented in the Pilot App. Language selection is available in the Settings menu.
  • Proxy Support
    • Implemented support for the establishment of connections and delivery of media over HTTP proxy.
  • Bug fixes
    • Fixes occasional 360 video feed freezes or application crashes after wifi drop

Version: 0.5.59

Date: 5/6/2022

  • Display number of spectators in the session above the list of full participants
  • Display notifications when there are drops in connectivity. Improved reconnection behavior when switching between WI-FI access points.
  • Fixed the occasional issue where host audio cannot be heard after a drop in connectivity.

Version: 0.5.46

Date: Feb 01, 2022

  • This updates includes several bug fixes and dramatically improved performance when several participants are present.
  • 2D Avatars for VR guests

Version: 0.5.41

Date: Dec 15, 2021

  • Bug fixes
    •  Fixed a major issue that prevents loading of sessions when the app is launched. This issue was introduced by our upstream service provider changing their certificate manager that caused API requests from certain regions to fail during certificate validation. It's critical that customers update to this version by following the instructions within this link.
    • Fix network test

Version: 0.5.34

Date: Oct 28, 2021

  • The interface is now divided into multiple views, making it easier to see what's happening in the session. You can now swipe between a view of participants, a larger preview of the 360° stream, and an overview showing the active speaker and a smaller 360° preview.
  • Capture and save high quality 360 photos using SuperFreeze mode. This mode can be initiated by the camera operator (from the host app) or requested by the guests. SuperFreeze captures still photos on the camera and shares it with session participants.

Version: 0.5.28

Date: Aug 30, 2021

  • Drop streaming bitrate when asset/ desktop / camera is is being shared to manage bandwidth requirements for guests 
  • Drop streaming bitrate when video is paused 

Version: 0.5.22 

Date: Jul 22, 2021

  • Bug fixes

Version: 0.5.21

Date: Jul 16, 2021

  • Bug fixes

Version: 0.5.20

Date: Jul 12, 2021

  • Updated the device registration hint

Version: 0.5.19

Date: Jul 9, 2021

  • Minor bugfixes and improvements

Version: 0.5.17

Date: Jun 30, 2021

  • Display host name for each session
  • Disable automatic shut off while running network tests
  • In session UI tweaks

Version: 0.5.16

Date: Jun 20, 2021

  • Fix occasional crashes when switching between access points or networks
  • Use CDN to serve assets

Version: 0.5.12

Date: May 19, 2021

  • Bug fixes and stability improvements

Version: 0.5.11 

Date: May 15, 2021, 12:58 PM

  • Bug fixes and stability improvements

Version: 0.5.06

Date: May 2, 2021, 3:36 PM

  • Bug fixes

Version: 0.5.04

Date: Apr 28, 2021

  • Fixed occasional stream not starting the second time after changing wifi networks 

Version : 0.5.02

Date : Apr 26, 2021

  • Show the current session code
  • Dynamic audio routing for USB-C headsets