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Troubleshoot

My Insta360 One X2 doesn't record the full 360 image.

Some Insta360 cameras have a setting which restricts capture to less than 360 degrees. This article details how to fix this.

The Insta360 One X2 has a setting which is missing from other Insta360 cameras: while in video recording or streaming mode, the field of view (FoV) can be changed from 360° to 150°. For use with Avatour, the 360° FoV must be selected. (The Avatour app itself allows control over the FoV.)

When in video recording or streaming mode, touch the screen once to bring up the video mode menu items. In the below picture, the incorrect setting of 150° is seen:

Insta One X2 screen

If this icon is showing, touch the 150° symbol to change the mode to 360°. You should see the symbol that looks like this:

Insta 360 One X2 Screen 360°

Your One X2 camera is now ready to use with Avatour.

The Insta360 One X2 has a setting which is missing from other Insta360 cameras: while in video recording or streaming mode, the field of view (FoV) can be changed from 360° to 150°. For use with Avatour, the 360° FoV must be selected. (The Avatour app itself allows control over the FoV.)

When in video recording or streaming mode, touch the screen once to bring up the video mode menu items. In the below picture, the incorrect setting of 150° is seen:

Insta One X2 screen

If this icon is showing, touch the 150° symbol to change the mode to 360°. You should see the symbol that looks like this:

Insta 360 One X2 Screen 360°

Your One X2 camera is now ready to use with Avatour.