Step 1: Purchasing a compatible USB C hub/adapter

MacOS devices currently do not support read access for attached devices without a third-party USB C hub/adapter being connected. Hubs with a thunderbolt connection provide the best performance, however, most options on the market will work. Below is one tested model that can be procured online:

PartUSAIndiaGermanyUKAnker USB C Hub for MacBook, PowerExpand Direct 7-in-2 USB C AdapterAmazonAmazonAmazonAmazon

Step 2: Installing OpenMTP

For your Pilot camera connection to be recognized by your macOS machine you will need to download and install the OpenMTP application

Step 3: Connect camera and launch OpenMTP

After installing the application, connect your camera using a USB C cable to the purchased adapter and to your Mac device. Then launch the application where the layout should appear as follows with the Pilot One files on the right hand side.

Step 4: Navigate to the "Stitched folder"

Once connected and inside the application, you will need to navigate through the following pathway/folders to locate your video files 

DCIM > Videos > Stitched

Step 4: Transferring videos

After accessing the Stitched folder, the video files should be selectable and able to be dragged to the desktop or any open folder. For tips on uploading to your Host dashboard, please check out our page on How do I share pre-recorded 360° video content in an Avatour session?